More support. Less day-to-day coordination.
We tailor the scope and schedule to your building and budget, giving you a competitively priced program and less day-to-day coordination to handle yourself.
Your Facility Solutions Manager acts as an extension of your team, coordinating the contracted facility services and helping address maintenance needs. The role provides ongoing management support; it is not a full-time onsite employee.
What your managed janitorial contract includes
Along with the agreed janitorial services, you receive a fractional facility manager, a supporting management team and a facility management program. Additional facility services are scoped and priced separately.
- Your manager — One local contact who knows your facility and coordinates your service needs.
- Your team — Management support for provider coordination, communication and issue resolution.
- Your program — An agreed scope, service schedule and quality follow-up process built around your priorities.
Cleaning scope and schedule
Build a scope around the areas your team uses and the attention each space needs. During the walkthrough, we discuss tasks, frequencies, traffic, access and expectations, then agree on a schedule around your operating requirements.
- Recurring janitorial: dusting, vacuuming, trash removal and restroom cleaning.
- Day porter support for shared spaces, spills and supplies during business hours, where included in the agreed scope.
- Breakroom and common-area cleaning, with floor maintenance coordinated as needed.
- Planning for office common areas, logistics support spaces, schools, professional facilities and automotive showrooms.
Quality oversight and issue resolution
Your Facility Solutions Manager coordinates service providers, oversees quality and follows through on issues. Bring service concerns to your local contact so the team can review them against the agreed scope and coordinate the next steps.
Related facility services
From floor care and supplies to plumbing, HVAC and improvement projects, your City Wide contact can help define the scope and coordinate additional work as needs arise. These services and projects are scoped and priced separately from your janitorial program.
Explore Managed Facility Services
Frequently asked questions
What is a fractional facility manager?
Your Facility Solutions Manager acts as an extension of your team, coordinating the contracted facility services and helping address maintenance needs. The role provides ongoing management support; it is not a full-time onsite employee.
What comes with a managed janitorial contract?
Along with the agreed janitorial services, you receive a fractional facility manager, supporting management team and a facility management program for service coordination, quality oversight and issue follow-up.
Are other facility services included in the janitorial price?
Additional services and projects are scoped and priced separately. Your City Wide contact can help coordinate them as needs arise.
How is pricing determined?
We build a competitive proposal around your facility size, service scope, frequency, access requirements and operating needs. A walkthrough helps us align the program with your priorities and budget.
Can we contact City Wide for services other than janitorial?
Yes. Contact us about the facility service or project you need. We’ll review the requirements and discuss an appropriate scope and proposal.